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Buyer wants me to send item to different address

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yoshimoto
yoshimoto Posts: 157 Forumite
Part of the Furniture Combo Breaker
in Ebay, auctions, car boot sales, post & parcels
Hi all, i have just sold a phone on ebay and got a msg from buyer asking if it would be ok to send to a different address, he says its as he has moved out of his parents house recently does this sound ok?
It seemed like a good idea at the time.

Comments

  • vicx
    vicx Posts: 3,091 Forumite
    No, only send to the address on the paypal payment.
    A home without a dog is like a flower without petals.
  • maginot
    maginot Posts: 484 Forumite
    Part of the Furniture Combo Breaker
    No, only send to their paypal address. Otherwise you will lose your protection from selling on eBay. If they have made a mistake you could mutually cancel if they are unable to change their registered address.
  • hermum
    hermum Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If they haven't yet paid they can add the new address to their Paypal account & if they select that as the delivery address & paypal say it's ok to send there, (eligible for seller protection, I think it should say) then it should be ok.
  • yoshimoto
    yoshimoto Posts: 157 Forumite
    Part of the Furniture Combo Breaker
    cheers, i have msged him back . cant take any chances as its an expensive phone
    It seemed like a good idea at the time.
  • soolin
    soolin Posts: 74,072 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    yoshimoto wrote: »
    cheers, i have msged him back . cant take any chances as its an expensive phone

    It sounds like you are very new to selling and I really would urge you to spend the rest of this evening reading up about how to stay safe when using ebay/paypal before you ship the phone tomorrow.

    You can start here with postage requirements for selller protection (note the requirement for full tracking so use special delivery)

    https://forums.moneysavingexpert.com/discussion/3146680
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • yoshimoto
    yoshimoto Posts: 157 Forumite
    Part of the Furniture Combo Breaker
    Thanks thats what am doing, its only my second sale so its a bit spooky
    It seemed like a good idea at the time.
  • Obviously_the_best
    Obviously_the_best Posts: 4,086 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Cashback Cashier
    As it's expensive, Use a courier with signature, try parcelmonkey bag rate, worldwideparcelservices dpd or ups/TNT through interparcel
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Obviously_the_best wrote: »
    As it's expensive, Use a courier with signature, try parcelmonkey bag rate, worldwideparcelservices dpd or ups/TNT through interparcel

    Special delivery will be the best option as it has adequate insurance.

    Op you need tracking with online signature and to keep your certificate of posting for 180 days.
  • soolin
    soolin Posts: 74,072 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Obviously_the_best wrote: »
    As it's expensive, Use a courier with signature, try parcelmonkey bag rate, worldwideparcelservices dpd or ups/TNT through interparcel

    For the weight of a phone I'd keep it simple and use Royal Mail special delivery
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Oliver14
    Oliver14 Posts: 5,878 Forumite
    I agree with everyone else Special delivery. Not only good value for that low a weight you also dont put buyers off who dont like couriers.
    'The More I know about people the Better I like my Dog'
    Samuel Clemens
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