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arcon5

bod1467 wrote: »

Typo? Did you mean earlier? If yes then I'd be tempted to give notice now.

It's not a type, I think your misreasing the line. It effectively means you have to give 1 full months notice. If your notice is after the 'latest' time it will roll on for another month (or whatever the contract stipulates).

I agree though op should send their cancellation request (and get confirmation) sooner rather than later. Ideally should have sent it recorded after the first month

pmlindyloo

Oh dear, oh dear.

We are very aware that a CPA is what they're thinking. So many people have stopped payment that this is his way of ensuring that this doesn't happen in the future. We are in contact with many of them so it will be interesting to see if he starts court proceedings against them.

Thank you for all your thoughts. Good idea about cancelling contract now.

We will have no luck with asking for the payments to continue as before (SO). The email received made it quite clear that any such payments would not be used towards our account. We would then be liable for the heavy overdue fees.

arcon5 - you are right - no guarantee of any leads written in contract.

arcon5

Tbh op, I don't think a judge would grant £15/day late payment charge as a fair term. It's likely to be there to scare people from not paying as I imagine it is a big problem for them.

If I was you I would continue making payment in the same method (SO) -- they can claim your invoices are overdue all they like, but ultimately on what grounds would they take you to court on?
You would simply show a judge your proof of payment (ie bank statements showing payment made) and the case would likely be thrown out.

pmlindyloo

Thought I would update this for anyone interested.

Spoke to Consumer Direct this morning - not terribly impressed - chap didn't know what a continuous authority payment was!

However, the gist of the conversation was that this may be a breach of contract. There are a lot of 'ifs and buts' because if it went to court the judge would make the final decision, of course. Consumer Direct thought that since no leads had been generated and the website was sometimes not active then they were in breach for not providing a service. Mmmmmm - not so sure myself.

However, Consumer Direct did give me an outline of what to include in a letter.

So have written the letter and we will wait and see.

Some other dissatisfied clients have written to ask what would be the cost to get out of the contract. This may be an alternative route since we do not really want all the hassle involved.

Again, many thanks for all your thoughts.

PS Forgot to say that they need the card details so they can set up a direct debit for the payment. Checked with the bank and card details are definitely not required to set up a DD so something dodgy there, as suspected!

arcon5

They cannot say they are in breach of contract without first reading it. Your correct in being sceptical.

DD doesn't require the bank card. What a load of nonsense.

Personally if I was you I would send them a short, sharp email/letter as below. Then stop communicating with them. If they don't like it, thats just tough. I doubt it would be considered a breach of contract aslong as payment is made via the method originally agreed.

There's no point wasting time and effort dealing with these idiots. Pick and choose your own battles and concentrate your efforts and what really matters -- finding real customers & more credible advertising sources.

"Dear ____

With regards to the above mentioned account, we was recently notified of a change of terms and conditions which means you now require my card details.

I regret to advice we are unable to provide these at this time.

We will continue paying our monthly fee via our usual method on time every month.

This is non-negotiable.

Yours Sincerely

____________"

bod1467

You might want to run that through a grammar checker first.



Can I make a pre-emptive Godwin's Law call? :rotfl:

pmlindyloo

Have rung the service (joke!) provider and negotiated a full and final settlement (have this in writing - we are learning!)

In the end because the chap in question is a right b****** we decided not to go in guns blazing and 'sweet talked him'.

Having said 'we' I actually mean my OH. If it had been me I would have given him a 'right earful'!

OH is probably right and it's best to move on. Have learnt a good lesson here!

Fergie76

How many people actually see ads online these days?

I use adblocker+ on Firefox, so see very few, if any.

bod1467

Ditto here in Chrome. I rarely ever see web ads these days.

palaran

Never needed ad blocker - my brain just skims over them automatically without taking them in...