re-1899

joe134

Hi, Does anyone have a link to contact 1899. com by e-,mail regarding invoice. All I get is merry go round of Faq,s from their Contact us link.?

tweets

Can you not ring them and ask for email address .

Heinz

joe134 wrote: »

Hi, Does anyone have a link to contact 1899. com by e-,mail regarding invoice. All I get is merry go round of Faq,s from their Contact us link.?

All contact is via their website.

http://www.call1899.co.uk/customerservices/customerserviceslogin.php and then report a fault. Everything else takes you in a loop but reporting a fault can get you to a free text webmail box.

joe134

Heinz wrote: »

All contact is via their website.

http://www.call1899.co.uk/customerservices/customerserviceslogin.php and then report a fault. Everything else takes you in a loop but reporting a fault can get you to a free text webmail box.

Thanks Heinz, done that, it,s similar to 18185, but they don,t give you so much run around, same company. connect telecom.Never had any trouble before in 5 years+ but a pain if you do.:beer:

System

I reported that I couldn't log in to Finarea (version 18185) yesterday, via their website. Immediate acknowledgement. In the event, it started working again. Today got an email with a link to a message on their website that they had tested my login and it was now working, and apologies that there could have been a transient technical hitch.

What I do wonder is how to contact Finarea if they pull the plug on the website(s). Letter to Lugano, in theory. Motto: make sure you pay by direct debit, so that you can claim an immediate refund from your bank if Finarea does issue a wrong invoice and then pulls the plug on the website(s).

AFAIK, in defiance of Ofcom's General Conditions, Finarea is not a member of a UK dispute resolution service.