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Virgin rejected
Joannie51
Posts: 53 Forumite
Just got letter from Virgin saying ppi claim rejected because I applied online 2005 and ticked the relevent boxes etc. Really dissapointed. Do you think I should ask for a copy of the application as I cant remember much about it.:(
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Comments
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Virgin rejected
Your sexual status shouldnt come into it
Just got letter from Virgin saying ppi claim rejected because I applied online 2005 and ticked the relevent boxes etc. Really dissapointed. Do you think I should ask for a copy of the application as I cant remember much about it.
Remember that there is nothing wrong with having PPI. The complaints were how it was sold to or how it was set up (mainly aimed at single premium with interest added). They are saying they didnt sell it but you chose it. They can supply you with a copy of the data capture (online wont have an application). That will show you selected it.
what was your reason for complaint?I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
Hey
Sorry to hear you've had the same "ticked the box" rejection as me.
I've sent them an email asking them to reconsider their decision based on the points I raised and not on the fact I "ticked the box" - which they aren't allowed to do.
If you look through my posts you'll find a copy of the email I sent to them - feel free to send them something similar yourself
If all else fails take it to the FOS - which is what I'm going to do if they stick with their current decision
This isn't the end, it's simply a bump in the road
Nationwide Loan - Success - £2,596.24 - 8 weeks Egg CC - Success - £99.51 - 2 weeks Lloyds CC - Success - £1,151.27 - 16 weeks & 2 days
Lloyds Loan - Success - £186.17 -Waiting for payment Virgin CC - Rejected - but 23 days into re-opened complaint - update overdue0 -
Hi Loopy....Let me know the outcome of your email. Thanks0
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loopyloz84 wrote: »Hey
Sorry to hear you've had the same "ticked the box" rejection as me.
I've sent them an email asking them to reconsider their decision based on the points I raised and not on the fact I "ticked the box" - which they aren't allowed to do.
If you look through my posts you'll find a copy of the email I sent to them - feel free to send them something similar yourself
If all else fails take it to the FOS - which is what I'm going to do if they stick with their current decision
This isn't the end, it's simply a bump in the road
Hi Loopy
Is there any chance you can give me the e-mail address you sent the email you sent to mbna as the address i have is not recognised
many thanks :cool2:0
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