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What is a reasonable time to change your mind?

What is considered a reasonable time for a purchaser to change their mind over a potential purchase bearing in mind that the goods required cutting rather like granite work surfaces and were to be fitted 3 working days after the sale?

Comments

  • Fergie76
    Fergie76 Posts: 2,293 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    As your goods were to be 'custom' made, I would assume you have no cooling off period.
  • nomoneytoday
    nomoneytoday Posts: 4,871 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    AFAIK in a shop, once the order is complete there is no comeback, unless the goods are faulty, or through a gesture of goodwill.
    Online there is a 7 day distance selling rule, but this may not apply to customised goods..
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