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Dot you think I will win this case?

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Hi folks, I purchased a 2nd hand iPod shuffle as fully working on eBay. Used it a few times over last few weeks. Though some songs seemed to play louder than others it seemed ok, though battery life seemed a but rubbish.

Anyway went to use it, it was out if battery, died and will not recharge. I contacted seller no reply given. Opened a case, no response. I do not have her address to return it which is a worry. What should I do and will I win this one in your opinion?

Thanks x

Comments

  • Oliver14
    Oliver14 Posts: 5,878 Forumite
    Yes you'll win it
    'The More I know about people the Better I like my Dog'
    Samuel Clemens
  • soolin
    soolin Posts: 74,045 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If within 45 days of purchase then yes I believe you will win it if you have opened a paypal SNAD case.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Oops opened it in eBay was that wrong?
  • soolin
    soolin Posts: 74,045 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Oops opened it in eBay was that wrong?

    It just means that many of us have no experience of what happens as a lot of the regulars here have never opened an ebay case.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Thanks will let you know what happens!
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