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Payment pending?

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Hi all,

I've bought loads of stuff from Ebay over the years this is the first time I've had a problem while trying to pay with Paypal.

I'm trying to pay for something and its saying the payment is processing, when I check paypal info it says the seller is unregistered so i'm guessing thats why it isn't going through?

It's pending at the moment but I don't know if this will change or not?

Any advice welcome! (It's not a massive amount of money £5)

Comments

  • hermum
    hermum Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    It may be worth contacting the seller as they may have entered the email address incorrectly into their listing.
  • It may be a case that paypal has asked the seller for verification of their details and that no more payments will be accepted into their account until they provide it.

    I have sold on Ebay before and "payment pending" appeared in my account for an item someone had paid me for. I think that if you had no funds in your account and made a payment from an unverified bank account (thats when they put a couple of pence into your account and you have to type in the two lodgements they made to verify it is your bank account) that it goes in the form of an e-cheque that takes 10-14 days to clear as far as I remember. Maybe look up e-cheque on your paypal account and it will tell you more info!:)
  • Nara
    Nara Posts: 533 Forumite
    Thanks.

    I have contacted the seller so will have to wait and see, looking at her feedback it seems she has never sold anything before on Ebay, just bought stuff.

    I have funds on my account and have bought several other items today so its deffo not a problem on my side :-)

    shall have to wait and see if she can fix it, hope so as i really want the item.
  • Nara
    Nara Posts: 533 Forumite
    edited 27 August 2011 at 10:48AM
    Ok now what to do!!?!?!

    I contacted the seller to explain and she never replied, now she has sent the item to me and I got it today, but I havent paid for it, its still pending lol.

    Paypal have sent me an email saying why it might be pending, but the seller hasnt responded and has sent the item !

    It's weird Ebay is saying they recieved my payment on 26th August, but there is no paid symbol only an hourglass saying payment unclaimed, when i check my paypal I cannot see that the payment has gone through!



    Not sure where I should go from here!
  • soolin
    soolin Posts: 74,075 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Nara wrote: »
    Ok now what to do!!?!?!

    I contacted the seller to explain and she never replied, now she has sent the item to me and I got it today, but I havent paid for it, its still pending lol.

    Paypal have sent me an email saying why it might be pending, but the seller hasnt responded and has sent the item !

    Not sure where I should go from here!

    See if you can reclaim your money, it should be posisble, and then put that amount aside until seller contacts you and asks for it.

    If you have tried contacting them and they are ignoring you I really wouldn't go to any more effort. The very fact that they haven't even bothered to log into paypal to check your address for sending (they probably just used the ebay address) shows they must ber very new to ebay.

    I suspect you will get a panicky email in a few weeks time when they realise they don't actually have any money in paypal- and when you get that just ask them to send you an invoice direct from paypal so you can repay.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Nara
    Nara Posts: 533 Forumite
    Thanks, yes i can cancel the pending payment I had already done that once and tried to resend but its just hanging there again.

    It just seems weird that when I go to ask her a question and the payment section it says I have paid for the item, but in paypal it says it hasnt gone through and the payment bit on the item has an hourglass instead of a pound sign, which i assume would be the same on her list?

    I feel bad having the item and not having paid for it, but i will keep the money aside and see if she contacts me.
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