HSBC - no reply

chrispbug

It's been over 12 weeks now since I put in my claim to HSBC and apart from their standard reply on 18th June, I've heard nothing. !
What I would really like to know is what would happen if I just cancelled the ppi direct debit with my bank without telling HSBC ?
I know HSBC would probably send me a new direct debit instruction, but could they also ask for repayment of the loan this ppi covers even though I believe the ppi was missold to me ?
Incidentally I have since found out the ppi insurance would not pay out anyway as I get 6 months full pay, then 6 months half pay from my employer in the event of illness - something that I pointed out to HSBC at the time I took out the loan and ppi insurance

di3004

chrispbug wrote: »

It's been over 12 weeks now since I put in my claim to HSBC and apart from their standard reply on 18th June, I've heard nothing. !
What I would really like to know is what would happen if I just cancelled the ppi direct debit with my bank without telling HSBC ?

Hi there

Did they state about the extra time?
The main of the banks are given 16 weeks due to backlogs now, but otherwise any problems, contact the CEO below.

[EMAIL="chiefexecutivehsbcbank@hsbc.com"]chiefexecutivehsbcbank@hsbc.com[/EMAIL]

I am not sure in regards of the DD, but personally I would stick this out now and continue to pay in case it jeopardises your reclaim, where if you succeed they should then remove the ppi anyway and give a lower monthly repayment.

Good luck.

chrispbug

Thanks for the quick reply and the advice.
I didn't know about the time so thanks for that too