Advice please - botched job by tiler

zuzuspetals

I wonder if anybody can help me. I had my kitchen tiled just over a week ago and am not happy with the job. I didn't immediately realise that the tiler did not put the cornice back properly on the cupboards. The edges don't meet and one of my cupboards won't shut because a screw has burst through it. When I moved the fridge I realised that there is a small area that hasn't been grouted!

I have called the tiler numerous times asking him to come and fix this and he has fobbed me off again and again. He was also quite rude when I initially told him (very politely) what the problem was. He is now not answering the phone unless I call from a different number.

I have a copy of the quote he gave me but I didn't get a receipt. Is there anything that I can do? I'm really annoyed and reluctant to pay for somebody else to fix this.

phill99

If he is n't playing ball and you have his address, send him a 'letter before action' (recorded) giving him 14 days to rectify the work, or you will get somebody else in and then pursue costs against him in the small claims court.