can bt reactivate without permission ?

doelani

we were out of contract for BB and Call package on 15/08/12

On 19/08/12 our BB was changed over to new provider and calls due to change over on 23/08/12

I was checking my BT account tonight to see what call I owed and account is showing BB and unlimited weekend package to be activated on 22/08/12:eek:

Please somone tell me they cannot reactivate package without permission ? I did call this a.m. to ask them to remove caller display and 1571. That was it , guy said no problem he would take the services off .

I am really hoping this is a system mistake as I do not want to change back to them , and even if I did I am in contract now for 12 months for new provider.

pcombo

Why did you call BT to remove caller displayer if you moved calls to a new provider.

Surely you would call the new provider to change, as bt wouldn't be able to do this, since your not there customer.

doelani

pcombo wrote: »

Why did you call BT to remove caller displayer if you moved calls to

Surely you would call the new provider to change, as bt wouldn't be able to do this, since your not there customer.

Our line rental still with bt and the services we called to cancell are tied to line rental so had to call bt

pcombo

You would be cheaper moving your line rental aswell.

Ypaymore

pcombo wrote: »

You would be cheaper moving your line rental aswell.

Surely that depends on who op new bb/calls supplier is.:D

Heinz

doelani wrote: »

we were out of contract for BB and Call package on 15/08/12

On 19/08/12 our BB was changed over to new provider and calls due to change over on 23/08/12

I was checking my BT account tonight to see what call I owed and account is showing BB and unlimited weekend package to be activated on 22/08/12:eek:

Captain. We've drifted into a gap in the space/time continuum and a time-warp has resulted.

All clocks must now be put forward exactly a year.