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nternet access problem after moving from AOL to Sky

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Comments

  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    How many and which files were detected as patched?

    Kas can detect Ramnit variants as either win32.patched or Win32.Nimnul....

    The fact that files show sign of corruption "not a valid win32 application", also suggests a file infector. Assuming it is, even if the files could be disinfected of the viral code by an AV, you could be left with a lot of corrupted files which require replacement. It might be best to backup, wipe & reinstall....
  • RussJK
    RussJK Posts: 2,359 Forumite
    waddler_8 wrote: »
    It might be best to backup, wipe & reinstall....

    That's the plan - repair install to get access to the photos, backup to something other than the main backup she's already made.

    Afterwards format & full reinstall.
  • sitcom321
    sitcom321 Posts: 386 Forumite
    OMG just got back online.....how have i managed that didnt manage to do repair but have been messing all night with kaspersky
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