Value saver club Vanquis

phanidhar6039

Hi,

I have been charged of 59.95 pounds in my Vanquis credit card for value saver 10 days ago on 9th aug, which i have realized today about it. I haven't received any paper work or any vouchers in regarding this club as i was informed before and was also told that i can cancel at any time. Now my query is that i don't want any membership in this club. if i cancel my membership can i get my money back from them as i haven't used any of there services. Any inputs regarding this will be great as i haven't got any clue in regarding them.

Thanks,
Phani

lee1985

For things like this there is usually a 14 day full-money back clause where you can cancel if you change your mind - as you were told.

I advise you to call Vanquis and tell them that you want to cancel the membership club that was billed to your card as per the cancellation terms and see what they say

phanidhar6039

lee1985 wrote: »

For things like this there is usually a 14 day full-money back clause where you can cancel if you change your mind - as you were told.

I advise you to call Vanquis and tell them that you want to cancel the membership club that was billed to your card as per the cancellation terms and see what they say

Thanks for the reply,
I have spoken with vanquis and they say i need to speak with the club instead of them. I haven't received any paper work or any vouchers in regarding this until now. So on the monday morning i will call them and cancel my membership and hope they return full money back.....

phanidhar6039

thanks for the suggestions
i canceled my membership and the amount will back in 5 working days it seems.

aimzrabbit

did they no cold call you trying to flog you it they did with me

they were trying to sell me some petrol vouchers , i told them i dont want ya sh*te and dont call me with any thing other than questions about my account

god i hate vanquis