Fao russjk

sitcom321

Hi thanks for message as I have had to register again I am only allowed to send 1 pim per hour!!!! so cant reply.

I am accessing internet with firefox I only have the one pc and yes done cables all seem ok.

when I try to download anything i get the following message

Unable to connect

Firefox can't establish a connection to the server avast

The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

RussJK

Might be an idea to edit the thread title to something like "Internet access problem after moving from AOL to Sky" so others can help as well.

There are people here who'll be much better than me to troubleshoot connectivity problems over a forum; it's one of those things that would be eas(ier) in person but that I don't routinely get involved in helping online.

So some sites work for you but others don't? Are you currently connecting via the wireless, or are you using the network/ethernet cable? If you double click on the network icon, does it say anything about 'limited connectivity' or 'limited access'?

The Sky engineer got you to uninstall IE8, is that why you don't remember your old password to sitcom123?
Really I should troubleshoot from your connection to your computer, but might be an idea to rule out annoyances left behind by AOL.

Could you do the following batch file, then posts the logs:
http://www.users.on.net/~russ/reset.bat

After that, restart the machine.

sitcom321

hope i have done this right,
I know the password to this site but for some reason wont accept it now




eset SYSTEM\CurrentControlSet\Services\Dhcp\Parameters\Options\15\RegLocation
old REG_MULTI_SZ =
SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\?\DhcpDomain
SYSTEM\CurrentControlSet\Services\TcpIp\Parameters\DhcpDomain

added SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{29B39846-0902-49E5-B96A-2F1FC54E9A72}\NetbiosOptions
reset SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{2F9FBC39-C724-4E7B-AEFD-EDFE1FAC9BF8}\NameServerList
old REG_MULTI_SZ =
<empty>

added SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{2F9FBC39-C724-4E7B-AEFD-EDFE1FAC9BF8}\NetbiosOptions
reset SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{46B17932-5BEF-407F-8559-44DD88047861}\NameServerList
old REG_MULTI_SZ =
<empty>

added SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{46B17932-5BEF-407F-8559-44DD88047861}\NetbiosOptions
reset SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{7BF6BC73-5EE8-4105-B245-F250E4FFC99F}\NameServerList
old REG_MULTI_SZ =
<empty>

added SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{7BF6BC73-5EE8-4105-B245-F250E4FFC99F}\NetbiosOptions
reset SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{FAFA2391-C1EA-4C2C-B3B6-AF894D55899D}\NetbiosOptions
old REG_DWORD = 1

deleted SYSTEM\CurrentControlSet\Services\Netbt\Parameters\EnableLmhosts
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{2F9FBC39-C724-4E7B-AEFD-EDFE1FAC9BF8}\NameServer
added SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{3E56FC0F-EA1B-4807-BA1F-3C0DC5C97F8C}\AddressType
added SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{3E56FC0F-EA1B-4807-BA1F-3C0DC5C97F8C}\DisableDynamicUpdate
reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{3E56FC0F-EA1B-4807-BA1F-3C0DC5C97F8C}\RawIpAllowedProtocols
old REG_MULTI_SZ =
0

reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{3E56FC0F-EA1B-4807-BA1F-3C0DC5C97F8C}\TcpAllowedPorts
old REG_MULTI_SZ =
0

reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{3E56FC0F-EA1B-4807-BA1F-3C0DC5C97F8C}\UdpAllowedPorts
old REG_MULTI_SZ =
0

deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{46B17932-5BEF-407F-8559-44DD88047861}\NameServer
added SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{4A2978CE-80DC-4804-882F-A91864C19B3C}\DisableDynamicUpdate
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{4A2978CE-80DC-4804-882F-A91864C19B3C}\IpAutoconfigurationAddress
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{4A2978CE-80DC-4804-882F-A91864C19B3C}\IpAutoconfigurationMask
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{4A2978CE-80DC-4804-882F-A91864C19B3C}\IpAutoconfigurationSeed
reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{4A2978CE-80DC-4804-882F-A91864C19B3C}\RawIpAllowedProtocols
old REG_MULTI_SZ =
0

reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{4A2978CE-80DC-4804-882F-A91864C19B3C}\TcpAllowedPorts
old REG_MULTI_SZ =
0

reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{4A2978CE-80DC-4804-882F-A91864C19B3C}\UdpAllowedPorts
old REG_MULTI_SZ =
0

deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{7BF6BC73-5EE8-4105-B245-F250E4FFC99F}\NameServer
added SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{FAFA2391-C1EA-4C2C-B3B6-AF894D55899D}\DisableDynamicUpdate
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{FAFA2391-C1EA-4C2C-B3B6-AF894D55899D}\IpAutoconfigurationAddress
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{FAFA2391-C1EA-4C2C-B3B6-AF894D55899D}\IpAutoconfigurationMask
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{FAFA2391-C1EA-4C2C-B3B6-AF894D55899D}\IpAutoconfigurationSeed
reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{FAFA2391-C1EA-4C2C-B3B6-AF894D55899D}\RawIpAllowedProtocols
old REG_MULTI_SZ =
0

reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{FAFA2391-C1EA-4C2C-B3B6-AF894D55899D}\TcpAllowedPorts
old REG_MULTI_SZ =
0

reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{FAFA2391-C1EA-4C2C-B3B6-AF894D55899D}\UdpAllowedPorts
old REG_MULTI_SZ =
0

deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DontAddDefaultGatewayDefault
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\EnableIcmpRedirect
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\EnableSecurityFilters
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\SearchList
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\TcpMaxDataRetransmissions
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\TcpWindowSize
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\UseDomainNameDevolution
reset Linkage\UpperBind for USB\VID_1690&PID_0215\UADSLG. bad value was:
REG_MULTI_SZ =
PSched

reset Linkage\UpperBind for PCI\VEN_8086&DEV_104C&SUBSYS_01DD1028&REV_02\3&172E68DD&0&C8. bad value was:
REG_MULTI_SZ =
PSched

reset Linkage\UpperBind for ROOT\MS_NDISWANIP\0000. bad value was:
REG_MULTI_SZ =
PSched

<completed>

sitcom321

I can access some sites yes but not anything to do with antivirus, even tried installing mcafee again via the sky cd but wasnt having any of it just came up with error report

RussJK

What error when trying to install McAfee from the Sky CD?

Still need the ipconfig log

Are you currently connecting via the wireless, or are you using the network/ethernet cable? If you double click on the network icon, does it say anything about 'limited connectivity' or 'limited access'?

sitcom321

the error is the standard thing that comes up about encountered a problem and need to close,.
I am using network double clicked on network icon and doesnt say limited connection

I know I am being stupid no so apologies but can you explain the ipconfig log again

RussJK

When you ran the reset.bat file, it should have opened notepad three times?

Are you connecting using the wireless, or are you use a wired connection to the Sky router?

sitcom321

I am using the wired connection

not sure if it opened 3 times or not should I try it again?

RussJK

Don't run it again

Press Start > Run, then copy paste this into it: notepad c:\ipconfig2.txt (then enter)

sitcom321

visitors just arrived so will be off here for an hour. if it makes any difference ie8 seems to be back where it was last night getting part of it up like the google bars etc but no homepage.

IPCONFIG log
Copy/Paste this into the thread please
ECHO is on.


Windows IP Configuration





Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : Home

IP Address. . . . . . . . . . . . : 192.168.0.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1



Windows IP Configuration



Successfully flushed the DNS Resolver Cache.



Windows IP Configuration



Host Name . . . . . . . . . . . . : D2J6LP2J

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : Yes

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : Home



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : Home

Description . . . . . . . . . . . : Intel(R) 82562V 10/100 Network Connection

Physical Address. . . . . . . . . : 00-19-D1-28-A9-8D

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 192.168.0.1

Lease Obtained. . . . . . . . . . : 20 August 2011 15:49:28

Lease Expires . . . . . . . . . . : 21 August 2011 15:49:28

RussJK

See how it is later on after rebooting.