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Computer repair shop holding computer to ransom!

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Comments

  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    arcon5 wrote: »
    Well.. not quite since they voluntarily left the laptop there.

    But I imagine the shop is right in that it is on the form, remembering consumers regularly fail to read the documents they are signing. But if not, agree on the rest of the points.

    But, from what I can remember, they can only hold the goods if they are the same value as the debt and that she agreed to allow the goods to be held if the debt isn't paid (I am not sure if this is true, it was some time ago when I heard it).
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    So the computer shop has done some investigation work on her computer, incurred costs, and now they should be accused of theft because she won't pay?

    The work done and any potential debt are separate to the title of any goods. If the OP's sister refuses to pay, the shop does not have any title to goods they don't own.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Flyboy152 wrote: »
    But, from what I can remember, they can only hold the goods if they are the same value as the debt and that she agreed to allow the goods to be held if the debt isn't paid (I am not sure if this is true, it was some time ago when I heard it).

    I imagine the form she signed explicitly states 'payment on collection', so op can't collect the laptop without paying the bill.


    Good luck in finding any computer shop, garage, repair center, ect, ect that will return your goods without settling the bill ;). I find it hard to believe they're all braking the law..........
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Flyboy152 wrote: »
    The work done and any potential debt are separate to the title of any goods. If the OP's sister refuses to pay, the shop does not have any title to goods they don't own.

    By accepting the property, they are not transferring title. So if op doesn't pay the bill the shop are simply holding on the the goods, not claiming ownership.

    What are you suggesting to op?

    Op could have all the rights in the world, but you know already enforcing them is a different story. No computer shop would ever return property without the bill being paid. ;)
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    arcon5 wrote: »
    By accepting the property, they are not transferring title. So if op doesn't pay the bill the shop are simply holding on the the goods, not claiming ownership.

    What are you suggesting to op?

    Op could have all the rights in the world, but you know already enforcing them is a different story. No computer shop would ever return property without the bill being paid. ;)

    That might be the case, but it doesn't make it lawful. We know only too well on this site that just because it says so in a seller's terms and conditions, it doesn't automatically make it enforceable.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • nomoneytoday
    nomoneytoday Posts: 4,871 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    patman99 wrote: »
    So, the total cost is £90. That's £55 for the part and £35 to fit it. Having done a hinge replacement myself, I know it is a 15 minute job. So, they are charging £150 p/hr. That's steep.

    So a business doesn't have any overheads to cover?
    And the shop lights and rent don't stop after that 15 mins ;)
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Flyboy152 wrote: »
    That might be the case, but it doesn't make it lawful. We know only too well on this site that just because it says so in a seller's terms and conditions, it doesn't automatically make it enforceable.

    Seeing as a computer repairer can apply a mechanic's lien, it IS lawful.
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    Seeing as a computer repairer can apply a mechanic's lien, it IS lawful.

    I would be grateful if you could point to some link or source that explains this convention. I think it would important for us all to understand more about how it works.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Please disregard my last two posts. I am in error.
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
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