NatWest `Step`

Alzy_2

Hi All,

Does ahybody know why the Natwest Step account has gone and if it will be coming back?

Cheers

jen245

Its gone and is not coming back. It has been replaced by their new and somewhat controversial "Basic Account"

Matthew-989

Yep it's been replaced by the Basic account, bear in mind the new ATM restrictions as the old Step account didn't have any - it's not simply a name change.

jalexa

Matthew-989 wrote: »

bear in mind the new ... restrictions as the old Step account didn't have any -

Not quite. It didn't work in Morrisons Pay@Pump (because it was an "online" card). Personally I thought that was a bigger drawback and discrimination than losing Link will prove.

But I don't recall consumer quangos critical comment about *that* discrimination.

Matthew-989

jalexa wrote: »

Not quite. It didn't work in Morrisons Pay@Pump (because it was an "online" card). Personally I thought that was a bigger drawback and discrimination than losing Link will prove.

But I don't recall consumer quangos critical comment about *that* discrimination.

Apologies, I stand corrected. Thanks for pointing that out.

Alzy_2

Ok thanks very much.
I suppose that leaves me with co-op or barclays then?!

Cheers

jalexa

Alzy wrote: »

I suppose that leaves me with co-op or barclays then?!

I'm not 100% sure. This "online only" functionality is not well referrred to in Terms and Conditions. I also know that Visa Electron (for all its "electronic use only") and once upon a time may have been good for booking Ryanair, but its still not good for some train operators ticket machines.

Why are the so-called consumer organisations so silent on that, which I suggest for many is more inconvenient than selecting the correct ATM in the High Street.