📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

BT Infinity IP profiles - same system as for ADSL?

AHAR
AHAR Posts: 984
Part of the Furniture 500 Posts Combo Breaker
Forumite
Hi,
My Dad's just got his FTTC broadband put it today. His IP profile is still at the crappy <512kbps level of his ADSL line. Does anyone know how long it typically takes for the IP profile to recognise the faster line speed? When I had a noise problem a few years back that cripppled my ADSL profile, it took about 5 days for it to go back up after the problem was solved. Is that still the case now?
He mentioned the BT engineer guy had said something about 39Mbps downstream speed. Looks like my 8Mbps will look pretty puny now. He's struggled along at 512kbps for so long though so he deserves it!
Thanks

Comments

  • Two questions - has he rebooted the router, and has he paid for the new speed, and has BT enabled it .....oops thats's 3 questions.
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed 5.07 + Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • AHAR
    AHAR Posts: 984
    Part of the Furniture 500 Posts Combo Breaker
    Forumite
    All I've got to work on is what my non-techie Dad could relay to me over the phone. The FTTC broadband requires a different type of router (VDSL?) so that'll have been newly installed today. The Plusnet fibre packarge he's moved to offers up to 40Mb. His upload speed has already increased so I think it's just the IP profile (which can be viewed on the Plusnet portal) holding him back. I may pop round tomorrow and have a shufty.
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    I think he'd have more success calling Plusnet to ask than asking you so you can ask here and get uneducated guesses.
  • GunJack
    GunJack Posts: 12,022
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    IP profiles do still exist on BT FTTC products, the trouble is it's too new a system to be well-understood as yet. Interesting thread here on the subject, it's into 8 pages now but well worth reading:-

    http://forum.kitz.co.uk/index.php/topic,9726.0.html
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.9K Banking & Borrowing
  • 255K Reduce Debt & Boost Income
  • 456.2K Spending & Discounts
  • 248.4K Work, Benefits & Business
  • 606.1K Mortgages, Homes & Bills
  • 179K Life & Family
  • 263.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.