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First Direct PPI refund

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Comments

  • Hiya
    thank you for your reply
    I didn't write to them originally, I rang them and told them why I felt it was mis-sold

    my reasons are
    they told me I had to have it or else I wouldn't of been able to have the card
    I also asked for it to be removed during the time it was being applied (as it would of made my payments more manageable) but again I was told no.

    When I rang them last week declining their offer of £100 and to say I wasn't happy that the other 2 cards PPI refund was refused I was told that once I have their final response I would be able to go to the FOS

    I have copies of my application forms and I can clearly see that the NO box has been ticked then crossed out then the YES box has been ticked, this is on both card 2 and 3.
    I just want to know if you think I am pushing my luck as they are old. First Direct arent saying NO because of the age of the accounts tho.

    thanks again
  • J_i_m
    J_i_m Posts: 1,342 Forumite
    So you've already got the final response?

    Then in that case, it's to the FOS, it sounds to me that you already mentioned at least one reason for mis-sale.
    :www: Progress Report :www:
    Offer accepted: £107'000
    Deposit: £23'000
    Mortgage approved for: £84'000
    Exchanged: 2/3/16
    :T ... complete on 9/3/16 ... :T
  • J_i_m wrote: »
    So you've already got the final response?

    Then in that case, it's to the FOS, it sounds to me that you already mentioned at least one reason for mis-sale.

    Thank you for your reply, I will ring them tomorrow are see what they say
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