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Due a refund, but debt sold on

Been informed that my claim with HSBC has now been upheld -letter in the post etc -yay!!
:j
What happens now, as the debt got sold to CL Finance,
Will HSBC know the balance etc

Will I just get whats left paid to me or will I get the full amount then be expected to let CL know
Thanks
T

Comments

  • di3004
    di3004 Posts: 42,579 Forumite
    mtd-142128 wrote: »
    Been informed that my claim with HSBC has now been upheld -letter in the post etc -yay!!
    :j
    What happens now, as the debt got sold to CL Finance,
    Will HSBC know the balance etc

    Will I just get whats left paid to me or will I get the full amount then be expected to let CL know
    Thanks
    T


    Hi there and well done!:beer:

    It can differ from one bank to the other, but the details should be held on file to what I know of, so they may refund the amount to the debt, anything remaining plus interest will be awarded directly to you, or it may be the case that if the debt is now moved on, it may all be awarded directly to you, maybe someone will clarify on this, well done.
    The one and only "Dizzy Di" :D
  • dunstonh
    dunstonh Posts: 121,294 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Normally in cases like this, the bank will deduct the amount owed on the debt from the redress. Even if they have used a third party collection agency.

    It doesnt always happen as record keeping is not always as good as it should be (which is one of the reasons they banks are having to pay out like this).
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • mtd-142128
    mtd-142128 Posts: 105 Forumite
    Thank you Di & Dunston

    Will let you know the outcome

    T x
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