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Barclays Basic Account

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Hi, Today my partner went into Barclays to open a basic bank account for the sole reason of drawing money out when she is abroad, which is probably once every 1 or 2 months.

She spent an hour being grilled by the staff, who then opened her an account and then added an ISA account to run alongside this account!!! She was then told that she needed to put money into the account at irregular intervals via the ISA and then transfer it to the basic account??? She was also told that if she didn't do it this way the account would be classed as dorment and be closed.

I have tried to tell her that she doesn't need the ISA and really doesn't need to keep putting money in and out of it, but i just get grief and ear ache, so i thought i would see if i can get some proper advice from someone on here who really knows the score.

Cheers

Comments

  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It will not matter if you they do not pay any money into the ISA account.

    However the account will always be available should they want to save a bit of money.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    Think she may of got confussed, if you dont put money in either they will go dormant.
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • pmduk
    pmduk Posts: 10,682 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 16 August 2011 at 3:17PM
    I went through the same procedure. I only found they had opened an ISA for me when they sent the documentation through. I promptly closed it and made a formal complaint about mis-selling.
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