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Whopping electric bill

hi there,
I am with EDF. When me and my wife moved in to 2 bed flat start reading was 48960 and when we moved out after 7 months reading was 41713. I think landlord made mistake in reading dial meter which I never knew how to read. Today I received electric bill from EDF and it is 6740 pounds!!!!. I dont know what to do and how could it be sooooo much as it shouldnt be more than 50 pounds a month. Can you lot please help me with it. thanx

Comments

  • HappyMJ
    HappyMJ Posts: 21,115 Forumite
    10,000 Posts Combo Breaker
    Ask them what the last meter reading was before you moved in. I'm guessing 38960.
    :footie:
    :p Regular savers earn 6% interest (HSBC, First Direct, M&S) :p Loans cost 2.9% per year (Nationwide) = FREE money. :p
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    hi there,
    I am with EDF. When me and my wife moved in to 2 bed flat start reading was 48960 and when we moved out after 7 months reading was 41713. I think landlord made mistake in reading dial meter which I never knew how to read. Today I received electric bill from EDF and it is 6740 pounds!!!!. I dont know what to do and how could it be sooooo much as it shouldnt be more than 50 pounds a month. Can you lot please help me with it. thanx

    I think you made the mistake by not checking the readings yourself when you entered and left the property and provided these yourself to the supplier.

    The supplier will know the reading used to prepare the final reading of the previous account holder. They will also have the meter reading when the following occupier took over the property after you. Lets hope for your sake they are honest and did what they were supposed to do.

    You say you don't know what to do. Have you considered speaking with the supplier over this? :huh:
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • jalexa
    jalexa Posts: 3,448 Forumite
    edited 15 August 2011 at 8:22AM

    Today I received electric bill from EDF and it is 6740 pounds

    To get more meaningful advice you need to post more information from the bill, specifically the readings and the dates of the readings and whether the readings are actual, customer or estimated.

    And is the £6740 bill the first bill you received or did you receive earlier bills?
  • staffie1
    staffie1 Posts: 1,967 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    EDF's computer will have taken the readings literally, and calculated your usage accordingly. I very much doubt the bills are checked by humans before they are sent out!
    As other posters have advise, contact EDF and speak to them about it.
    If you will the end, you must will the means.
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    HappyMJ wrote: »
    Ask them what the last meter reading was before you moved in. I'm guessing 38960.
    Is you meter a dial meter (serial of 5 dails like clocks) or digital (like trip meter on car)? If it is the former then misreading sounds highly likely. Where you not present when the LL read the meter at the start of your tenancy? You should have been.

    If you bill does start with 48960 then I am surprised that either the LL or previous tenant have not already complained about a very high bill because they would have paid for another 10k units ASSUMING the meter was misread.

    What does you meter read today?
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • jalexa
    jalexa Posts: 3,448 Forumite

    I think landlord made mistake in reading dial meter which I never knew how to read.

    Possibly. They are not easy to read though there are instructions (of sorts) here...

    http://www.edfenergy.com/products-services/for-your-home/my-account/how-to-read-your-electricity-meter.shtml
  • keith1950
    keith1950 Posts: 2,597 Forumite
    1,000 Posts Combo Breaker
    Hi, I know of one case where the meters were read on moving out, however the landlord spent several months doing up the house and sometimes staying there during the renovation.

    Months later when the new tenant moved in he read the meters and registered with the supplier. The previous tenant then gets a massive bill for all the energy used by the landlord. It took many letters/phone calls to get it sorted.

    The reason I point this out ,is that if you didn't read the meters the day you moved in you are possibly paying for the previous tenants useage, I certainly would not have accepted the landlords readings. !!!
  • moonrakerz
    moonrakerz Posts: 8,650 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Today I received electric bill from EDF and it is 6740 pounds!!!!.

    keith1950 wrote: »
    The previous tenant then gets a massive bill for all the energy used by the landlord. It took many letters/phone calls to get it sorted.


    Was he growing cannabis in the loft ?
  • keith1950
    keith1950 Posts: 2,597 Forumite
    1,000 Posts Combo Breaker
    :rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:
  • tuggy12
    tuggy12 Posts: 1,314 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    staffie1 wrote: »
    EDF's computer will have taken the readings literally, and calculated your usage accordingly. I very much doubt the bills are checked by humans before they are sent out!
    As other posters have advise, contact EDF and speak to them about it.

    Yes, it looks as if the amount of power used has been calculated from 48960 to 99999 (51039 units) and then from 00000 to 41713 giving a total usage of 92752 units, which would approximately equate to the bill of £6740
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