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Please help me

tweets
tweets Posts: 35,946 Forumite
Part of the Furniture 10,000 Posts Photogenic Home Insurance Hacker!
My pc keeps getting a box popping up with this message from microsoft microsoft network inspection system has stopped working. then i get the option to either Close or find a solution to fix it.
When i press find a solution to fix it the box shuts. Can any one please tell me what this means ? I have done google search but can't find an answer that tells me exactly what it means. Thank you.
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Comments

  • santer_2
    santer_2 Posts: 4,406 Forumite
    1,000 Posts Combo Breaker
    Run a scan with these if you have them, or click to download the latest version, check they are updated before running

    http://www.filehippo.com/download_malwarebytes_anti_malware/

    http://www.filehippo.com/download_superantispyware/

    If they do not find anything, or do but the error message still shows

    Download this and post the log from it, without removing anything

    http://www.filehippo.com/download_hijackthis/
  • tweets
    tweets Posts: 35,946 Forumite
    Part of the Furniture 10,000 Posts Photogenic Home Insurance Hacker!
    edited 14 August 2011 at 5:14PM
    Thank you for replying santer. I downloaded hi jack this it scanned pc but opened notepad but said it could'nt save it.
  • tweets
    tweets Posts: 35,946 Forumite
    Part of the Furniture 10,000 Posts Photogenic Home Insurance Hacker!
    I am downloading the top two files and running scans now see if they fetch up anything.
  • newDude
    newDude Posts: 150 Forumite
    tweets wrote: »
    I am downloading the top two files and running scans now see if they fetch up anything.

    post when you get them
  • tweets
    tweets Posts: 35,946 Forumite
    Part of the Furniture 10,000 Posts Photogenic Home Insurance Hacker!
    Sorry late in getting back. I can run HijackThis but it doesn't save it i get this popping up.

    For some reason your system denied write access to the Hosts file. If any hijacked domains are in this file , HijackThis may NOT be able to fix this.
    If that happens , you need to edit the file yourself. To do this , clickstart,Run and type:
    notepadC:\\Windows\System32\drivers\etc\hosts
    and press Enter. Find the line(s) HijackThis reports and delete them.
    Save the file as 'Hosts,' (with quotes), and reboot.
    For Vista: simply, exit HijackThis, right click on the HijackThis icon, choose 'Run as administerator'.

    I am on Vista so i right click but i dont have 'Run as administerator' so can't do this.

    I also downloaded Super antispyware and ran this found 123 Adware tracking cookies which i got rid and ran again later and it found nothing.

    I also downloaded Avg this found nothing.

    I have also downloaded Malware' bytes this found nothing.

    Also scan with Microsoft Security Essentials found nothing. I had already got this on my pc.

    I have these 4 all downloaded on my pc now.
    Should i delete some ?.

    Since doing all these scans the 'Microsoft Network Inspection System has stopped working as only been seen once.

    I have also emailed microsoft asking them what the above means.
    I am waiting to hear back from Microsoft.

    Thank You
  • RussJK
    RussJK Posts: 2,359 Forumite
    Follow this if you like to post a Hijackthis log:
    http://www.users.on.net/~russ/hjt/
  • tweets
    tweets Posts: 35,946 Forumite
    Part of the Furniture 10,000 Posts Photogenic Home Insurance Hacker!
    How annoying RussJk i have got my Hijackthis log copied and pasted it and it wont let me send it due to to me being fairly new and something to do with spammers
  • RussJK
    RussJK Posts: 2,359 Forumite
    tweets wrote: »
    How annoying RussJk i have got my Hijackthis log copied and pasted it and it wont let me send it due to to me being fairly new and something to do with spammers

    From the same link I gave you :p
    Problem: The forum won't let me post links
    Solution: You can edit out the "http://" part. A quick way is to use the 'Replace' option from the Edit menu (CTRL H). Alternatively paste the log at http://pastebin.com, and then just write the last bit in the forum. For example for http://pastebin.com/UNidHPNP, just give the UNidHPNP bit.
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    The Network Inspection System is part of MSE.

    Try uninstalling and reinstalling MSE with the latest installer from here: http://www.microsoft.com/download/en/details.aspx?id=5201

    Make sure you uninstall AVG and any other antivirusd software you may have installed first.
  • RussJK
    RussJK Posts: 2,359 Forumite
    Use the AVG Remover a few times as well: http://www.avg.com/gb-en/utilities

    There's 32-bit and 64-bit available - if you're not sure which, we can advise after the log is posted. Alternatively, go to Control Panel > System, then look at the 'System Type'.

    Waddler's advice will likely fix the problem.
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