Nationwide Charges

srfield

Good morning all,

Hoping someone can help me...

I hold Nationwide Flex and e-Savings accounts and over the past couple of years have been charged a handful of times for paid direct debit items/unauth'd overdraft where I've forgotten to transfer from my e-Savings into my Flex to cover upcoming direct debits, or I've withdrawn cash and forgotten to transfer across when the balance is low, meaning I've had a small negative balance for one, perhaps two, nights.

I usually keep my flex account at £100ish at any one time and have much more in my e-Savings, making a transfer when necessary. The charges have been £15/£25 a time depending on what they're for.

I'm wondering whether I would I have grounds to try to claim these back? In every case I've had plenty of money overall in my accounts, so whilst slightly negligent on my part is does seem a little unfair.

Thanks for your help!

:beer:

YorkshireBoy

I wouldn't think you'd get them back, especially so long after the event.

But let's assume the average breach cost was £20 and you say a "handfull" of times so assume 5?...you've paid around £100 over 2 years.

Why not operate your accounts differently?

Option 1:
Get an overdraft facility of, say, £200. The cost of using it for "one, perhaps two, nights" will be pennies...literally.

Option 2:
Increase your 'buffer' from £100 to £300 by shifting £200 permanently from the e-savings account to the Flex account. The loss of interest (at 0.36% net) will be around 72p per year!!...a lot less than the £50 or so you've been incurring due to your forgetfullness.

Premier_2

srfield wrote: »

...I'm wondering whether I would I have grounds to try to claim these back? In every case I've had plenty of money overall in my accounts, so whilst slightly negligent on my part is does seem a little unfair.

Thanks for your help!

:beer:

Each account is treated separately. The bank can't be expected to take money from one account unless you have requested/authorised it.

If you need someone to manage your accounts so that both remain in credit, that will cost significantly more than a few bank charges, unfortunately.