Warning if you have Tesco Internet Banking

gordon2

Warning if you have Tesco Internet Banking.

Don't clear your cookies and history.

I can't get into my account online because of that.

I have to phone them up.:eek:

Marco12452

Cookies hold information on your computer. If you said to remember your user ID and/or password for this site that would create a cookie, if you delete the cookie then the information needs to be put back in afresh. If you dont have the logon details then there is an issue.
Not sure if this was the reason in your case, but if something is as important as bank access details, it should not be on a cookie anyway that is a massive security risk.

gordon2

Cookies hold information on your computer. If you said to remember your user ID and/or password for this site that would create a cookie, if you delete the cookie then the information needs to be put back in afresh. If you dont have the logon details then there is an issue.

Obviously.

It is nothing to do with the above.

It is Tesco's crappy system. Imagine devising a system that tied your account to a specific computer.

I've had enough of Tesco banking.

I transferred enough money into the account so that there was an exact multiple of £20 then went to a cash machine and withdrew the lot.

Anyone want a card reader?

jalexa

Marco12452 wrote: »

Not sure if this was the reason in your case, but if something is as important as bank access details, it should not be on a cookie anyway that is a massive security risk.

Hmm... Tesco haven't admitted it but they seem to identify the "regular" pc by a cookie or other means susceptable to "houskeeping".

After "cleaning" (surely a prundent customer activity) the pc is no longer recognised as the "regular" pc.

This is one of the more inept pieces of system design I have come across. And p*ss poor testing.

gordon2

This is one of the more inept pieces of system design I have come across. And p*ss poor testing

Exactly.

They had something similar years ago so I stopped using that account, then they changed it so any computer would be OK then they started with the card reader which was bearable but now it just takes the !!!! and the interest rate is crap as well.

ChiefGrasscutter

gordon2 wrote: »

Obviously.

It is Tesco's crappy system. Imagine devising a system that tied your account to a specific computer.

A&L had such a system for years.....
If you used a different computer or cleared your cookies then the logon sequence went off into a different screens and you had to answer some additional security questions before you could get into your account.
I don't know what happened if you went for using your normal computer to using say your laptop once and then back to your normal computer - whether it knew that you had reverted back - I suspect not - I'd suspect it was just comparing to the "last used computer"
A credit card company uses the same system.
The Cookie does not store any account related info in it.

gordon2

I was going to send a letter closing the account but why should I waste a stamp on them.

Same with a phone call.

Too much hassle for .75% interest.

I get more money from my Halifax account.

crazyguy

I have some spare chocolate chip cookies in my cupboard if you want them ?

soolin

I routinely clear my cookies and history and don't have any issues with Tesco bank online, is this a new thing I need to be aware of?

gordon2

is this a new thing I need to be aware of?

It is.

How do you log on?

date of birth plus 2 no's.

It has been changed since then.

ChiefGrasscutter

soolin wrote: »

I routinely clear my cookies and history and don't have any issues with Tesco bank online, is this a new thing I need to be aware of?

These systems uses Flash cookies sometime called LSO cookies
Not normal cookies
You may not be clearing out the LSO cookies when you "clear out your cookies" - it depends on what you are using to clear the cookies - and if a browser which one and what version if IE.