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Faulty Projector Replaced 2 Times & Still Problems
stormy1990s
Posts: 5 Forumite
Hi
I wondered where I stood in terms of consumer rights regarding an electrical good I purchased with 3 years warranty back in 2009. It's had to be replaced two times over the past two years due to the same technical fault and this third unit also suffered from the same problem recently, so was sent for repair and came back, and now another new fault has occurred with it.
As all the units have had the same problem, and this latest one has now had multiple issues, I think the product has a manufacturing fault and would rather have either my money back or an upgrade to another model. Where do I stand with this?
Any advice would be appreciated!
Many thanks,
Patrick
I wondered where I stood in terms of consumer rights regarding an electrical good I purchased with 3 years warranty back in 2009. It's had to be replaced two times over the past two years due to the same technical fault and this third unit also suffered from the same problem recently, so was sent for repair and came back, and now another new fault has occurred with it.
As all the units have had the same problem, and this latest one has now had multiple issues, I think the product has a manufacturing fault and would rather have either my money back or an upgrade to another model. Where do I stand with this?
Any advice would be appreciated!
Many thanks,
Patrick
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