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no sound on video play back

hmc
hmc Posts: 2,483 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
hi,can someone help please
have toshiba laptop with no problems with sound usually
after putting video clips with sound onto laptop from phone, there is no sound on play back

i have been into everything i can find and it says everything is set and working in the sound department

any ideas please

Comments

  • GunJack
    GunJack Posts: 11,905 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    using windows media player maybe?? USe vlc media player or media player classic, both from filehippo.com. Between them they'll play pretty much ANY format of audio & video :)
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • hmc
    hmc Posts: 2,483 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    thankyou will go look at that, wont play on windows media player
  • hmc
    hmc Posts: 2,483 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    vlc media player dosnt work
  • hmc
    hmc Posts: 2,483 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    right ive managed to watch and listen to them, thankyou for the help. not sure if i will ever find them again lol
    no idea why windows media player dosnt work though but the others do , thanks again
  • GunJack
    GunJack Posts: 11,905 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    didn't you install them (vlc and mpc) ??? both have installers to put them on your pc permanently, sounds like you downloaded the portable (.exe) versions.....
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • hmc
    hmc Posts: 2,483 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    i down loaded them? i dont know what i did lol
  • GunJack
    GunJack Posts: 11,905 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    hmc wrote: »
    no idea why windows media player dosnt work though but the others do , thanks again

    because it doesn't contain the codecs (code-decode) to play that particular format. You can get codec packs for media player, but better to use players that can do more things without having to add extras :)
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
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