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Prepayment electric meter - RipOff

jonnyb1978
jonnyb1978 Posts: 1,362 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
I have a Prepayment electric meter and am currently £40 in arrears as they they we have paid less and used more electricity. (Manweb Scottish Power).
Their fault as we can only put in the cards, not my fault they dont restset the meter!!!

Anyways a letter has come stating that the meter has been adjusted to pay off this debt. Its set at £5.00 a week but only £3.73 goes to pay off this debt. Where does the other £1.27 go to?

Also, yesterday i was on the emergancy at £1.78 left so i topped it up with £10.00. I thought the balance would have been £6.78 have re credited the emrgancy and the remaining being the balance left.
However my balance was £5.30 so again £1.48 has disappeared.

I know it is more costly to pay this way but i feel i am being totally ripped off. Seem to be putting in at least £20 a week into the meter.

Can anyone advise me on where this disappearing money goes to?
Im going to pay off the debt by phone and remove the meter but before i ring i want to get my facts straight as everytime i ring i get no sense out of anyone.

Thanks

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