car delivery charge

bonneroute

Hi - new to the forum.

Sadly, my old Dad passed away last month and whilst sorting out his affairs I came accross the details of his new car (a little hatchback) he bought PX in November last year. It was in his local showroom (so not specially ordered) and it was delivered for him by the dealer. The distance from the showroom to his house is just under two miles. For this service he was charged the best part of £600+VAT.

Never bought a NEW car myself so I'm in the dark. Is this normal? - BTW this doesn't include plates, registration fee etc. as these were billed as extra.

This seems an awful lot - or maybe I'm just out of touch. Anyone know if this is par for the course.

Thanks

slyracoon

Purchasing it through the local dealer does not mean the car was sourced or in stock at his local dealer. Maybe the particluar model he wanted was in stock at another one of their garages the opposite side of the country and he agreed to purchase it and for it to transported to his local dealer?

bonneroute

bonneroute wrote: »

It was in his local showroom (so not specially ordered) and it was delivered for him by the dealer.

Sorry, let me just clarify this. I know for a fact that the car was in the showroom when he picked it out as the one he wanted. It was NOT brought from anywhere else.

iolanthe07

The £600 would have been the charge for transporting the car to the garage in the first place from the factory/importer's depot. This is about right if it was driven some way, but rather a lot if it was brought on a transporter

vax2002

The contract was between your dad and the garage.
End of story

blacksta

vax2002 wrote: »

The contract was between your dad and the garage.
End of story

True but harsh

poppasmurf_bewdley

Make enquiries through a friend on how much the garage normally charge for delivery. These are usually laid down by the car manufacturer or importer.

johnnyreggae

All manufacturers charge for delivery on new cars

On the final invoice it can be presented in different ways

For example on the Skoda website the car price plus vat is about £ 700 less than the on the road price - most of the difference is the delivery charge

Iolanthe & Vax sum it up well

Sorry for your loss but move on - there's nothing out of the ordinary here

Hammyman

poppasmurf_bewdley wrote: »

Make enquiries through a friend on how much the garage normally charge for delivery. These are usually laid down by the car manufacturer or importer.

Completely pointless. He wasn't the customer. Only the customer can complain and they're not likely to be interested now.

iolanthe07

Hammyman wrote: »

Completely pointless. He wasn't the customer. Only the customer can complain and they're not likely to be interested now.

This is of course true, but it might be of some comfort to the OP to know that his dad was not scammed and that this was a normal delivery charge applicable to all new cars.