Wireless woes

stevemcol

A little knowledge is dangerous and I'm struggling to helpanother friend over the phone.

He's got a belkin s5d7633-4.

I've talked him through his internet WAN stup which has gone through OK connected via LAN. He's now enabled wireless without security initally and given a unique SSID. Unplugged LAN, found wireless network and connected (windows managing). Shows connected and excellent signal. However...will not display internet pages or 192.168 etc.

Got him to ipconfig release. renew but it displays media disconnected.

A bit stuck now. I've suggested he lets belkin manage his wireless network (he has a belkin network adaptor). Don't know if that's worked yet.

Any tips?

sco0ter

Make sure DHCP is enabled

stevemcol

will try but wouldn't that affect wired LAN also?

stevemcol

Going round to have a look tomorrow night and will take my lappy to try and connect. Watch this space for cries for help!

albertross_2

Post an ipconfig /all report if you are still stuck.

This may be of use, if it's a long way,

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/intro.mspx

https://secure.logmein.com/

Chippy_Minton

Try repair on the wireless adapter. That does a bit more than ipconfig/release renew.

ipconfig/all will show if he's connected to the router or not.

Disable firewall temporarily. Some firewall products automatically switch to more secure config when on wireless.

stevemcol

cheers

About 6:00pm tomorrow night if you're online


many thanks

steve

stevemcol

Crisis over

Popped round and found he had static IP set. Kicking myself for not getting him to check.

Thanks for the offers of help.