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Creation.co.uk HELP!

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  • Hey all.
    I've discovered the same but with 3 payments of £97!
    Who are these people as my car insurance is separate DD and I don't have any store cards!
  • Creation are the financial provider for my car insurance, they paid my insurance company and now I pay them! I had all this in writing and knew who they were though!

    My insurance was through a broker if that helps anyone realise why they are paying creation :)
    :jEngaged 25/12/11 :j
    :smileyheaMarried the man of her dreams and became Mrs M on 26th April 2013 :smileyhea
  • elyon
    elyon Posts: 1 Newbie
    Hi all,

    CREATION.CO UK WHO ARE THEY?

    I notice last night that this company set up DD from my account under the same reference money and took out money 4 times in April and even since have been taken money out by DD twice a month.
    My bank informed me they set it up back in february.
    When I visited their webiste they are a loan or CC company, I have not had any dealings with creations.co.uk even.

    The most annoying thing is they are taken money out of my account anyhow.
    How can a company under FSA be allow to get away with an outright fraudest activitivies Am sure there are a lot of more people like we out there.
    They need to be exposed as this is breach of DD mandate.


    Also I need advice on how to make a complain againsrt them as if we all keep quite, they will continue to do the same thing.
  • stclair
    stclair Posts: 6,853 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    elyon wrote: »
    Hi all,

    CREATION.CO UK WHO ARE THEY?

    I notice last night that this company set up DD from my account under the same reference money and took out money 4 times in April and even since have been taken money out by DD twice a month.
    My bank informed me they set it up back in february.
    When I visited their webiste they are a loan or CC company, I have not had any dealings with creations.co.uk even.

    The most annoying thing is they are taken money out of my account anyhow.
    How can a company under FSA be allow to get away with an outright fraudest activitivies Am sure there are a lot of more people like we out there.
    They need to be exposed as this is breach of DD mandate.


    Also I need advice on how to make a complain againsrt them as if we all keep quite, they will continue to do the same thing.

    Maybe another customer has provided the incorrect bank details.

    All you need to do is claim the funds back under the DD scheme and cancel the DD from your account.

    http://www.creation.co.uk/contact-us/contact-us.html
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    elyon wrote: »
    Hi all,

    CREATION.CO UK WHO ARE THEY?

    I notice last night that this company set up DD from my account under the same reference money and took out money 4 times in April and even since have been taken money out by DD twice a month.
    My bank informed me they set it up back in february.
    When I visited their webiste they are a loan or CC company, I have not had any dealings with creations.co.uk even.

    The most annoying thing is they are taken money out of my account anyhow.
    How can a company under FSA be allow to get away with an outright fraudest activitivies Am sure there are a lot of more people like we out there.
    They need to be exposed as this is breach of DD mandate.


    Also I need advice on how to make a complain againsrt them as if we all keep quite, they will continue to do the same thing.


    you bought anything on finance, eg dell
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • Hi guys i had same problem, but just remembered it is an AA Recovery :)
  • Ko5ko
    Ko5ko Posts: 3 Newbie
    Creation are the financial provider for my car insurance, they paid my insurance company and now I need pay them monthly!

    My insurance was through a broker. Unfortunately I was late with payments and insurance broker canceled the insurance. It's left 6 months to end of the policy.

    Creation now want me to pay them the rest of amount. Obviously I have no more insurance cover. Is it normally to want me the remaining amount of the insurance or only charge for termination?


    Thank you.
  • Pretty much normal, yeah.


    Why don't you start a new thread? This one is 2.5 years old!


    And welcome to dfw.
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