Creation.co.uk HELP!

Hi all,

I have checked my bank account online today and found out that there is a DD for Creation.co.uk on the account now and they took £26 out of my account a few days ago.

I have NEVER heard of this company and visiting their website, I actually don't have a clue what they are or what they do. They do, however, seem to be associated with Credit Cards!

I definately did not set up with DD on my account and I'm pretty sure my partner didn't either. Before we went on holiday a few weeks ago, we rang the bank to let them know a foreign hotel would be trying to take money from the credit card... this is the only thing that I can think of that has occured differently with our credit card/bank recently.

Could someone please shed some light?

Thanks so much,
K
'I can't deny the British influence on my accent and mannerisms, but I don't know the British national anthem, I didn't weep for Princess Diana and I always cheer when Britain loses at sport. That's how British I am' Constantine-Simms. :T

On God: 'The invisible and the non-existent look very much alike' D. B. McKown :T
«1

Comments

  • moneypenny2k
    moneypenny2k Posts: 1,122 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I've just been accepted for a Creation card and they also mention Sygma Bank which are part of Banque de France. They are based in Birmingham. Hope this helps
  • Creation are mainly store cards such as JJB and Brantano.

    I think you need to ring the bank to find out what is happening.

    EE
  • Sorry people... don't worry! It's been sorted! x
    'I can't deny the British influence on my accent and mannerisms, but I don't know the British national anthem, I didn't weep for Princess Diana and I always cheer when Britain loses at sport. That's how British I am' Constantine-Simms. :T

    On God: 'The invisible and the non-existent look very much alike' D. B. McKown :T
  • blueghost
    blueghost Posts: 281 Forumite
    Part of the Furniture
    what credit cards do you have? creation run a number of branded credit cards
  • Had £21.42 taken out of my account!! I don't even have a credit card so really no idea what this is!! Feel really stressed about it as I couldn't even see anywhere on the site to call anyone to work it out.

    I've emailed them but was wondering if anyone had any other ideas?
    :(

    Thanks
  • Nins12345
    Nins12345 Posts: 48 Forumite
    I brought a tv through currys and was in the same predicament as you as I had no idea who they were. But I found out that I brought my tv on 0% for 6 months and they had set up a direct debit incase I didn't make the full payment
  • Thanks, but I've not bought anything like that either!
  • Nins12345
    Nins12345 Posts: 48 Forumite
    O that's a bit weird give them a call
  • Sorry people... don't worry! It's been sorted! x

    What was it?? I have just found strange Direct Debit on my account, pound 49,32 ....
  • SonnyBoyII wrote: »
    What was it?? I have just found strange Direct Debit on my account, pound 49,32 ....

    I found it! It is a car insurance :)
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.7K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 452.9K Spending & Discounts
  • 242.7K Work, Benefits & Business
  • 619.4K Mortgages, Homes & Bills
  • 176.3K Life & Family
  • 255.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.