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Help just been threatened re this item

lupyloo
lupyloo Posts: 941 Forumite
Part of the Furniture Photogenic Combo Breaker
edited 9 August 2011 at 11:13PM in Weddings & anniversaries
I have bought all of my waistcoats and cravats second hand to save money. Got the last 2 I needed from preloved or so I thought. Picked up the parcel yesterday and I couldnt beleive the state of the grooms waistcoat. I am very happy with the other items I bought from her but really upset about OH waistcoat. The lady had said it had a small hardly noticeable mark on the back, I told her it was for the groom so I didnt know if I should get it but she assured me it ironed out, and looked fine.

Well I am in tears, OH has refused to wear it and I dont blame him it has 4 very noticeable marks on the same place and they are all small holes. No idea what it is off all I know is it is certainly no good for wedding.

Now I have 2 weeks to find another green bhs waistcoat size 38/40, not to mention the fact that I have payed for one that is no good. Can I ask for a refund when buying off preloved? First time I have ever bought anything through them.

Searched ebay and preloved again and placed a wanted ad, dont know what else to do, any ideas? They do have it on the bhs website but really cant afford another £35.00 for 1 waistcoat.
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Comments

  • Grimbal
    Grimbal Posts: 2,334 Forumite
    Part of the Furniture Combo Breaker
    edited 9 August 2011 at 7:33PM
    this any good?
    "Science is a wonderful thing if one does not have to earn one's living at it" Einstein 1951
  • lupyloo
    lupyloo Posts: 941 Forumite
    Part of the Furniture Photogenic Combo Breaker
    Page wont load, hope it is going to help I will send u a virtual kiss x
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  • Grimbal
    Grimbal Posts: 2,334 Forumite
    Part of the Furniture Combo Breaker
    just realised a couple of mins ago - try it again. Seller is a way from you, but says they'll post
    "Science is a wonderful thing if one does not have to earn one's living at it" Einstein 1951
  • lupyloo
    lupyloo Posts: 941 Forumite
    Part of the Furniture Photogenic Combo Breaker
    Just did a quick search on Gumtree and im nearly 90% sure thats who I bought the items from!!! Payed a lot more than £1.00 too.
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  • Sagz_2
    Sagz_2 Posts: 6,251 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 9 August 2011 at 7:41PM
    This is the only green waistcoat I can find on BHS - is this what we are looking for?
    Some days you're the dog..... most days you're the tree! :D
  • lupyloo
    lupyloo Posts: 941 Forumite
    Part of the Furniture Photogenic Combo Breaker
    Sorry yes this is the one, 657721_a?$product68x97$there is a code for £5.00 off but still £30.00 isnt very MSE is it?
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  • lupyloo
    lupyloo Posts: 941 Forumite
    Part of the Furniture Photogenic Combo Breaker
    just had email from seller refusing refund, OMG
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  • purple.sarah
    purple.sarah Posts: 2,517 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    lupyloo wrote: »
    just had email from seller refusing refund, OMG

    Does preloved have a complaints procedure? Clearly false description since she mentioned one small mark that would iron out not multiple marks and holes!
  • lupyloo
    lupyloo Posts: 941 Forumite
    Part of the Furniture Photogenic Combo Breaker
    thanks purple sarah, filed a complaint with preloved and paypal. Cant believe how quickly some people will just totally ignore any concerns and wish you a happy wedding day lol. Complaint wont be escalated until 29th though which is 5 days after my wedding!!! Should i just go for it and get the BHS one. Cant believe I will have to buy something nearly full price after all of the many many hours of searching,
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  • lupyloo
    lupyloo Posts: 941 Forumite
    Part of the Furniture Photogenic Combo Breaker
    edited 9 August 2011 at 11:21PM
    Can anyone offer any advice, just been threatened by the husband of this seller, screaming and swearing down the phone (answerphone as it was unkonown number)sayine I am a thieving c**T. He screamed at me I dont know who he is! I have closed because this is what set him off cos he has no money and paypal is linked to his debit card. really aggressive, I am shaking, fiance is furious, the sellers husband has threatened to come to my house on tuesday. Fiance says let him come, dont know who these people are and my wedding is in 2 weeks. I'm completely and utterly worn out. Dont know what to do. Have cancelled the claim via paypal as this is what set him off but Im really scared. This is the first and last time I ever buy from preloved. What if he comes to my huse?
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