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Switching supplier - Peace of mind guarantee

jalexa
jalexa Posts: 3,448 Forumite
edited 9 August 2011 at 3:36PM in Energy
Just come across this...

http://www.energy-retail.org.uk/documents/Switch_Leaflet_080909.pdf

There is an interesting section entitled "Peace of Mind Guarantee". What is particularly interesting is that the leaflet is endorsed, indeed hosted, by the supplier's retail function representative organisation.

So, to everybody expressing discontent at the conduct of current switches, test your discontent against the "Peace of Mind Guarantee" and take the appropriate action.
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