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Reclaiming from Capital one?

Hey guys,

Just a question really, I am thinking of trying to claim against Capital one for charges. They are £12 a time, but most of the time it's an 'over limit fee' which is because they've added these default sums, and obviously the £12 amounts are making my account 'snowball' if you like. I have paid the minimum payment each month as per the statement, but as I pay this, another sum goes on, takes it over limit, and they charged me a further £12!

I am expecting something which says this is my fault and that I have no chance with £12 charges but I just wondered what you all think?

Thanks in advance

Comments

  • podperson
    podperson Posts: 3,125 Forumite
    Ninth Anniversary 1,000 Posts
    Of course the bank will try and say it's your fault - otherwise it's their fault and they'll never admit to that :D Follow the step-by-step reclaiming guide - I found Cap1 caved after 2 letters.
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