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When is Talk Talk not Talk Talk ?

50Twuncle
50Twuncle Posts: 10,763 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
in Phones & TV
When it is Talk Talk business ....
I need to explain - I am a private individual (not a business)
I used to use Nildram as my ISP
Nildram were taken over by Opal who in turn were taken over by TT business.
I asked TT why I was being charged for phone calls being made to other TT lines (should be free - http://help.talktalk.co.uk/app/answers/detail/a_id/1478/related/1) - they replied - that since I was on TT business - this did not apply.......

Comments

  • DVardysShadow
    DVardysShadow Posts: 18,949 Forumite
    The essential question in this is whether your complaint is that you are being treated
    • worse than you were under Nildram
    • worse than TalkTalk non-business customers
    If it is only the latter and you still have the same conditions as under Nildram, you have no grounds for complaint. I suggest that you change to TalkTalk non business as soon as you can, if that is what you want.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I suggest that you change to non-TT-non business...
    No free lunch, and no free laptop ;)
This discussion has been closed.
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