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Any one else having problems using Santander's new online banking?
Not wanting a mobile phone is a better reason to leave Santander. Personally I use an old phone with a free anonymous SIM with no credit which only Santander knows about. Receiving the text and entering the code is very simple. Some other banks such as Lloyds will force you to have a phone too, so you have a limited choice.
You two need to get over to the threads running on HSBC....you would would love it there.
There are people hyperventilatiing on it about the new electronic key thing and all saying how much easier/simpler/better it would be if they have some sort of mobile phone text message thingy as authentication - much like Santander in fact.