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HMV Customer Support
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errolevans
Posts: 267 Forumite
It's fair enough to have a go if they're bad, but on receiving the wrong edition of a CD which I subsequently gave as a Xmas present anyway, HMV decided to refund the £3 difference in price that I requested. Well done for listening to the customer HMV!
Be an amateur! Professionals built the Titanic, amateurs built the Ark!!
Be sure of always hitting your target.....
Shoot first, and whatever you hit, call the target
Be sure of always hitting your target.....
Shoot first, and whatever you hit, call the target
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well done to hmv, i got my cd eventually after christmas even though i ordered it begininng of decto be updated:;)0
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so you're thanking them for charging you what they should have charged you in the first place, but you had to bring to their attention after they messed up....or am I reading this wrong?.... I'm now a retired teacher... hooray ...:j
Those who can do, those who can't, come to me for lessons:cool:0 -
Agreed they did mess up (they sent a 1 disk version where I had actually ordered a 2 disk special edition), but of course they offered to accept back the wrong CD and replace with the one I ordered for the Xmas pressie. (I had already given the one they sent as the pressie so that was not an option)
After my recent experiences with Currys and Lovefilm, I am feeling in a generous spirit to anyone who makes even a little effort to give true customer support!!Be an amateur! Professionals built the Titanic, amateurs built the Ark!!
Be sure of always hitting your target.....
Shoot first, and whatever you hit, call the target0
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