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BARKER STONEHOUSE - return policy before recieving goods?

KareenaMukherjee Posts: 50 Forumite

7 August 2011 at 7:32PM in In my home (includes DIY) MoneySaving

I looked at their website before i purchased some goods at their return policy, saying as long as it was on INSTOCK item you are intitled to a full refund before the items arrive. However, i now have a feeling this is just a policy for online orders, and not instore orders.

I went into the store, with this reassurance from their website. Now, naturally sods law, i think i've bought some wrong items, and don't want them. The items were in stock, and not in need of ordering. I have only paid a deposit, and not recieved anything.

Could i exchange them? Get my deposit back?

ANyone had similar experiences?

This discussion has been closed.

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BARKER STONEHOUSE - return policy before recieving goods?

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