Epson printer and windows 7

macma

I've got an old Epson stylus photo RX425 which works fine and the ink is reasonable,but I recently bought a new computer with windows 7 and while I can print stuff as usual it won't scan directly like before ( 7 ).I can scan if I go through devices etc but have to resize stuff and I'm not very techie.
So I think I need an updated driver (didn't work that out a friend suggested it ) but I don't seem to be able to find one.When I got to the Epson site I just seem to go round in circles
any suggestions please

santer_2

Is Epson Scan installed?

The link is from the page for a different printer but I think there is only one version of Epson Scan

http://www.epson.co.uk/Store/Printers-and-All-in-Ones/Epson-Stylus-Photo-PX810FW/Drivers-Support?target=driver&languageId=1&driverId=324762&defaultOSId=23&DRV_CATEGORY_CODE=DRV

Set a restore point before installing, and if it is not suitable, you can uninstall it

Their live chat is worth considering, say genuine inks if asked

http://www.epson.co.uk/Contact-Us

9am to 5.30pm Monday to Friday
9am to 6pm Saturday
10am to 5pm Sunday

macma

I did that and it puts me back to unsuccessful
thankyou anyway

santer_2

Sorry to hear that, see what live chat can do, I use them when I get stuck because they are reluctant to go anywhere until they have solved it

macma

thanks santer I chatted to a guy called Lee who gave me a link to a download which while it hasn't solved the problem completely it's much better :T

santer_2

Thank You for letting me know