NEW ICICI 5.85% Savings Product

ashgun

It appears you went to their India website. ICICI UK's call centre free no. is 08081314151. Its 24 hours and you can request for new password just by calling them up.

calisto

I am also suddenly experiencing a problem logging into ICICI

I entered my login id and password and got a message saying the user id has expired! :eek:

Subsequent logins say my login id and password are invalid.

I've tried calling them on the 08081314151 number, but just get an engaged tone.

Kind of worrying, I have a rather large sum in there

It doesn't help that there is a fault on my landline, so I have to keep calling using my mobile and get charged for it

Optimist

calisto wrote:

I am also suddenly experiencing a problem logging into ICICI

I entered my login id and password and got a message saying the user id has expired! :eek:

Subsequent logins say my login id and password are invalid.

I've tried calling them on the 08081314151 number, but just get an engaged tone.

Kind of worrying, I have a rather large sum in there

It doesn't help that there is a fault on my landline, so I have to keep calling using my mobile and get charged for it

Ah yes if you don't log on at least once a year they tend to assume your not using the account and the password expires..Its a security feature !

Edit its 180 days after which the password expires

Paul_Herring

calisto wrote:

I've tried calling them on the 08081314151 number, but just get an engaged tone.

SayNoTo0870 gives 0800 3582442 as a possible alternative.

saynoto0870 wrote:

connects to the Bombay office - they will help with UK bank accounts queries

calisto

Well, I called them up late in the evening and finally got through to them.

Apparently the old 10 digit login id has been replaced with a 9 digit id. I had to replace the first 4 digits of my old id with 3 new digits the indian chap gave me after going through the security checks.

Everything works fine, old PIN is still valid. The money is still there.

Shame they didn't communicate this change to me before they implemented it!

carpy

well i asked to open a term deposit account using their secure message service and to transfer £8.5k. that was on 11th. money has gone from my normal hisave but no sign of this new account and no response to numerous messages sent!!!

carpy

has anyone opened one of these?

i opened the 5.65% one but wish i hadn't

would it be worth closing it(or transferring) to put into the 5.85% one?

or closing it completely?

or leave it there?

Paul_Herring

carpy wrote:

i opened the 5.65% one but wish i hadn't

would it be worth closing it(or transferring) to put into the 5.85% one?

You'll lose out by withdrawing early because the rate will drop to 5.45%. Realistically you'll be losing 80p per £1000 you put in - see my post #12 at http://forums.moneysavingexpert.com/showthread.html?p=3899549#post3899549

or closing it completely?

I wouldn't close it completely - If you want to move your money to a different institution, leave a quid or a tenner in there (and log in every so often so it doesn't lock you out.) If they become more competative, you won't have to go through the painful process of reapplying.

or leave it there?

Depends on how much you have in there and how much you'd lose by removing it early.

carpy

i put £8.5k in on the 11th Jan. (6 months @ 5.65%)

if i close it now would i get 5.45% from 11th jan - 5th feb?


given that rates look likely to rise again in feb http://news.bbc.co.uk/1/hi/business/6329395.stm should i just cut my loses and get the money out of there??

Happy_Shrimper

Hi,
Can anyone tell me if the online facitilities for this account allow you to set up regular automated withdrawals to your linked account or is it a manual process only?
Had this with a Bradford and Bingley and it was very useful.
Would like to open a new account with either ICESave or ICICI, but would really like this feature.
I guess with ICICI I can at least open an account for £1 to try it, but ICESave is £250 ;-(
HS