Internet – Intermittent connection fault

Cardew

I wonder if anyone could offer advice on the following.

My wife’s laptop, running Vista, has a problem with it disconnecting from the internet.

We have a BT hub 3 to which I connect my desktop with Ethernet and 3 laptops, one Win XP, one Win 7 and the problem laptop connected via wireless. The XP and Win 7 laptops do not have a problem and the Vista laptop fault started a couple of days ago.

It shows it has an excellent connection(5 bars) to the router(hub 3) but states either it has ‘limited connectivity’ or only ‘local access only.’

Powering down the router, and rebooting the computer sometimes solves the problem for a while.

Any ideas please?

Browntoa

is the Vista Laptop having the wireless connection mamaged by the BT bloatware or by vista ??

if the BT one then delete and let Vista manage

GunJack

vista is well-known for this happening, and yet there doesn't seem to be a definitive fix for it A quick google around the issue will show this, and it's been going on for years. Try the usual following browntoa's advice above, update wifi card drivers, use vista to manage the connection....how's it if you run it from ethernet??

Cardew

How do we go about getting Vista to manage the connection please?

Browntoa

if you have the BT bloatware on just remove it all , or if memory serves me correctly when you start to remove it it asks what bits to remove , just choose the wireless part

if there is a BT wireless icon on the bottom right then there should be an option to turn it off or let windows manage the connection ,

Naf

Just get rid of vista altogether; its the worse thing MicroShaft have ever done; and that says a lot!
Either upgrade to 7, or downgrade to XP and your problem will likely disappear altogether... as if by magic...

Norman_Castle

How do we go about getting Vista to manage the connection please?

In xp, right clicking wireless icons gives access to wireless utilities where you can choose who (vista or bt) manages your connection. Vista may be similar.