laptop not working

junejolly

I have a 2 year old acer aspire 5535 laptop, that has just stopped working. there are lights where they should be, but the machine does nothing. i just have a black screen. does this sound expensive.???? could it b something or nothing.??:(

stilltheone

Hold down the power button until the system completely shuts down(no green light or operating noises), then turn it back on.

free4440273

junejolly wrote: »

I have a 2 year old acer aspire 5535 laptop, that has just stopped working. there are lights where they should be, but the machine does nothing. i just have a black screen. does this sound expensive.???? could it b something or nothing.??:(

try booting 1st with the power adapter plugged in and then without .

jamespir

funnily enough mie did the same and when i took it to repair they told me the bridge chip had gone on the motherboard so if this is the case its the cost of a new motherboard

monkey5_2

Try turning the whole thing off, remove the battery/power cord etc, then try booting it again, if you get no screen at all but its all lights flashing etc then its prob just the connection between the screen and the base so could be a wire etc. If it boots at all then turn it off and when you turn it back on press F5 repeatedly until you get the boot screen, this will display options to repair etc if its a software problem.
Might not be the case where you live but my laptop bust a while ago and I took it to the local college, spoke to one of the IT lecturers who used it in his class as a demo and they fixed it for me. cost me nothing and helped them in their course, always worth an ask!

junejolly

will try all. have had a motherboard replacement on another machine previously. so hopefully not that.