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Sky rant! :(
gRoberts
Posts: 141 Forumite
in Phones & TV
Hey all,
What a pain in the bottom Sky have been!
I ordered the base package with Sky including line rental for £31.70 a month on the 18th June.
Got a comforting text message ensuring me things were fine on the 20th, saying they'd be sending me further information on my telephone number etc.
It got to the 30th and I still hadn't received anything so I gave them a call.
It turns out, as many other's have found, that their order hasn't been raised and that I had to wait 72 hours to re-order...
I then wrote a right !!!!!y email to the CEO, who had one of his minions (who was actually really understanding and helpful) call me on Monday.
Still not heard anything about my phone line but to make matters worse, Sky engineers came to install my TV yesterday and upon being asked for my Viewing card, I had only just then noticed, Sky hadn't even sent me my Viewing card either...
I'm a new customer and already I haven't been given much to base my future with them on.
Joy huh!
Sorry for ranting lol
Cheers
Gavin
What a pain in the bottom Sky have been!
I ordered the base package with Sky including line rental for £31.70 a month on the 18th June.
Got a comforting text message ensuring me things were fine on the 20th, saying they'd be sending me further information on my telephone number etc.
It got to the 30th and I still hadn't received anything so I gave them a call.
It turns out, as many other's have found, that their order hasn't been raised and that I had to wait 72 hours to re-order...
I then wrote a right !!!!!y email to the CEO, who had one of his minions (who was actually really understanding and helpful) call me on Monday.
Still not heard anything about my phone line but to make matters worse, Sky engineers came to install my TV yesterday and upon being asked for my Viewing card, I had only just then noticed, Sky hadn't even sent me my Viewing card either...
I'm a new customer and already I haven't been given much to base my future with them on.
Joy huh!
Sorry for ranting lol
Cheers
Gavin
0
Comments
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OTOH, all the other UK subscription satellite TV companies are the same!
Ah. No. There aren't any.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0
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