Laptop got dropped by my 7 year old... help

markymark2901

My daughter driopped my Acer 5732Z lap top off a chair and onto a hard floor whilst it was still powered up. now it wont boot up. I am fairly certain that it is my hard drive so i have purchased another one and I am waiting for delivery. However, i do not have a reboot disc for my laptop.

My son has a Toshiba laptop running the same operating system. is there anyway I can get the Windows 7 software from that to copy onto mine ?

many thanks

free4440273

markymark2901 wrote: »

My daughter driopped my Acer 5732Z lap top off a chair and onto a hard floor whilst it was still powered up. now it wont boot up. I am fairly certain that it is my hard drive so i have purchased another one and I am waiting for delivery. However, i do not have a reboot disc for my laptop.

My son has a Toshiba laptop running the same operating system. is there anyway I can get the Windows 7 software from that to copy onto mine ?

many thanks

is there anyway I can get the Windows 7 software from that to copy onto mine ?


^^no. (even an image would not work in this case: different motherboards, software and the legalities of copying in this case ) .

this is more than likely to require a new install of everything on to the new HDD: OS, software and data. This is assuming the worst-case scenario: that the HDD is indeed 'dead'.

macman

You can use any W7 DVD as long as you have a valid licence key for it.
But did you not make a set of recovery disks when you first got the machine?-it prompts you to do this during set-up.
Have you tried removing the drive and trying to get the data off using a USB drive caddy? If it won't mount, then you'll know it's completely dead.

stilltheone

markymark2901 wrote: »

My daughter driopped my Acer 5732Z lap top off a chair and onto a hard floor whilst it was still powered up. now it wont boot up. I am fairly certain that it is my hard drive so i have purchased another one and I am waiting for delivery. However, i do not have a reboot disc for my laptop.

My son has a Toshiba laptop running the same operating system. is there anyway I can get the Windows 7 software from that to copy onto mine ?

many thanks

Home Premium?

enigma52

claim on home insurance for repair or replacement

closed

what does won't boot up mean?

markymark2901

stilltheone wrote: »

Home Premium?

Cant remember now and I am at work so i can't look. Will look tomorrow.

markymark2901

enigma52 wrote: »

claim on home insurance for repair or replacement

Likely repair is below my excess but if I have to replace the whole PC, may consider it.

markymark2901

closed wrote: »

what does won't boot up mean?

Went onto something like ... choose to try to repair or start windows as normal. When I repaired, said there was a problem with ther hardware and came back to the repair or start windows screen again.

markymark2901

I've taken the plunge and ordered a new hard drive and a reboot disc from Acer now.

erdd2

This happened to me and I managed to resolve it by rebooting (stunning the battery) several times. Not saying it will work but worth a try!