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Tax Credits award

Hi
can anyone help with this

i recently recieved an awards notice for tax year 2010-2011 saying that i was due to over £800 for tax year 2010-2011, when i rang to ask when this would be paid i was told the had incorrect bank details (an old account I had) - so i gave them the new details i was then told that this would be released

question is, how long will this take to come through? anyone have any ideas?

thanks
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