Refund-is it me?

movingon

Had won two separate auctions with same seller and paid for by pay pal about a month ago. These were services not goods. After the first one, made a complaint and after some e mail communication the seller refused partial refund of first win but agreed to not give second service and give full refund of second win. Am stilll awaiting refund because seller says he has no money in paypal account.

It is my understanding that you dont need money in the account to refund, but just wanted to check with you guys before I go wading in again, for yet another communication with this person. I have tried to be amicable, because I cant go to paypal and raise a dispute there because they are not tangible goods? But its all wearing a bit thin.

hermum

They can do a refund & it comes out of their bank account, it will take several days, I can't remember exactly but I think about a week.

texranger

hermum wrote: »

They can do a refund & it comes out of their bank account, it will take several days, I can't remember exactly but I think about a week.

this will only happen if they have a card or bank account linked to their paypal account.

hermum

texranger wrote: »

this will only happen if they have a card or bank account linked to their paypal account.

Which if they are selling as far as I know you have to have.