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Applying for tax credits

Am in dispute with the IR about tax credits being stopped or owed for previous years and so don't have them atm. However from what I gather we are still due child tax credit but it would be an application not a renewal, can I do this over the phone or am I basically stuffed?
Starting MB- looking for Raf offers.

Amazon Club Sellers member 0015 come and join us make some space and get hold of some cash, we're on the Ebay and other auctions, Car Boot and Jumble Sales Board
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