We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
First Choice/Trip Advisor
Angdrusso
Posts: 3 Newbie
After a little bit of advice. We have booked next years holiday to Egypt, booking the holiday based on price and the trip advisor comments left for the hotel on the First Choice website.
However, looking at the comments more closely they are for a completely different hotel! I booked the holiday on the interenet. I have subsequently rung them to tell them that I wish to cancel/amend by booking but they advise that I would either have to forego the deposit I paid or pay 35.00 pp to amend the booking. Surely if their website is giving misleading information, I shouldn't have to pay anything?
Thoughts/recommendations please.
Thank you Angie
However, looking at the comments more closely they are for a completely different hotel! I booked the holiday on the interenet. I have subsequently rung them to tell them that I wish to cancel/amend by booking but they advise that I would either have to forego the deposit I paid or pay 35.00 pp to amend the booking. Surely if their website is giving misleading information, I shouldn't have to pay anything?
Thoughts/recommendations please.
Thank you Angie
0
Comments
-
Are you going to be changing to the hotel that they linked the reviews to? (instead of the one you thought it was?)Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0 -
Could do - but I don't think that First Choice have that hotel on their books
0 -
Steigenberger Al Dau Club. Reviews are for Al Dau Beach.............! x0
-
Actually, that's REALLY mis-leading! The page clearly states Al Dau Club, with glowing trip advisor reviews, yet if you click on the reviews to go to Tripadvisor, it then becomes apparent that the reviews are for Al Dau Beach.
Al Dau Club seems to have quite a mix of reviews.
I would definitely complain to Firstchoice, and ask to change your holiday free of any charges, although if you want a more expensive hotel, you should have to pay for this.Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.6K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178K Life & Family
- 260.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards