We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Top marks to Tesco
McKneff
Posts: 38,857 Forumite
Did what I normally never do and didnt check my receipt in store.
My OH got some jeans, great bargain, I didnt see the price on them but he said they were only a tenner, brillinat, got home checked my receipt, they had charged £12.50. No price ticket on, but the barcode was. I sent the online contact us form to ask them to check the price from the barcode. I couldnt believe it, but within 3 minutes, Tesco rang me, confirmed I had indeed been overcharged and are sending me a gift card for a fiver. Good service indeed.
My OH got some jeans, great bargain, I didnt see the price on them but he said they were only a tenner, brillinat, got home checked my receipt, they had charged £12.50. No price ticket on, but the barcode was. I sent the online contact us form to ask them to check the price from the barcode. I couldnt believe it, but within 3 minutes, Tesco rang me, confirmed I had indeed been overcharged and are sending me a gift card for a fiver. Good service indeed.
make the most of it, we are only here for the weekend.
and we will never, ever return.
and we will never, ever return.
0
Comments
-
It's nice to know when someone gets good service. Not enough people shout about the good service they get, I find, but plenty of people more than willing to shout when they get bad service!
Great stuff.0 -
agreed - nice to hear a tale of good customer service for once!0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.6K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards