We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Keep getting charged for MMS messages instead Text

Options
I have a Samsung Galaxy S

I have 1000 texts as part of my monthly package, which I never ever come close to - normally in region of 100
Only had the phone for a few months, but, very annoyingly, I keep getting charged a few pounds over my tariff for 'extras'. When I queried this, I was told by Talk Mobile that I keep sending picture messages. I never send pic messages, & wouldn't even know how to!
The lady at TM talked me through my phone settings & disabled the settings on my phone, so that a MMS can't be sent.
Have just checked my account, and have been charged again since this!
Am totally confused - Can anyone throw any light on why some of my text messages are coming through as MMS and why some(not all) are being sent out as MMS

Cheers
"Hope for the Best
Prepare for the worst"

Comments

  • Meepster
    Meepster Posts: 5,955 Forumite
    I believe (someone will correct me if I am wrong) that if a text message is longer than three normal text messages, it converts it to a MMS on some phones. I know my old Nokia did, but there was a setting to turn this option off...
    If it looks like a duck, and quacks like a duck, we have at least to consider the possibility that we have a small aquatic bird of the family anatidae on our hands

  • Meepster wrote: »
    I believe (someone will correct me if I am wrong) that if a text message is longer than three normal text messages, it converts it to a MMS on some phones. I know my old Nokia did, but there was a setting to turn this option off...
    I did google before contacting TM, and saw a similar answer, the lady at TM didn't confirm whether this was the case or not, but, she said by disabling this feature on my phone, that it couldn't happen again, but it has! Have just spoken to TM now, and they suggest there is a fault on my phone? They've suggested I call into carphone warehouse for them to look into - will post back later to update
    "Hope for the Best
    Prepare for the worst"
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Also if the OP is replying to an mms even with just a text, some handsets will send as mms.
  • sillygoose
    sillygoose Posts: 4,795 Forumite
    Part of the Furniture
    On my wife's phone (O2 Simplicity monthly) she gets an extra charge for receiving them, quite annoying when someone is just sending you something your not really that bothered to see like a picture of their dog!
  • OK-Been to Carphone Warehouse.
    The chap in there told me that any messages longer that 160 characters automatically get received & sent as MMS messages & charges incurred.
    Even though I have disabled MMS settings on my phone, if I fwd a message that is MMS without realising that is a MMS, I will still get charged, even though the recipient won't receive it!

    Forgot to ask what would happen if I sent say, 5 text messages, with 40 characters in, would this be classed as 5 x text messages, or, 1 x MMS (200 characters?) Anyone know?
    "Hope for the Best
    Prepare for the worst"
  • davb
    davb Posts: 1,293 Forumite
    Part of the Furniture Combo Breaker
    If you send 5 text messages to the same person one after the other, then it should be billed as 5x separate SMS and not a cumulative 1x MMS
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    sillygoose wrote: »
    On my wife's phone (O2 Simplicity monthly) she gets an extra charge for receiving them, quite annoying when someone is just sending you something your not really that bothered to see like a picture of their dog!

    I'm on simplicity monthly and don't get charged for recieving mms (or anybody else for that matter) so your wife would do well to contact O2 and get the issue resolved.
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    OK-Been to Carphone Warehouse.
    The chap in there told me that any messages longer that 160 characters automatically get received & sent as MMS messages & charges incurred.
    Even though I have disabled MMS settings on my phone, if I fwd a message that is MMS without realising that is a MMS, I will still get charged, even though the recipient won't receive it!

    Forgot to ask what would happen if I sent say, 5 text messages, with 40 characters in, would this be classed as 5 x text messages, or, 1 x MMS (200 characters?) Anyone know?

    How can you not forward it without realising it is an mms, there is an icon on the message to suggest that it is an mms message.
  • DUTR wrote: »
    How can you not forward it without realising it is an mms, there is an icon on the message to suggest that it is an mms message.
    Eh, no - I just click on 'forward'. The message does not tell me it is MMS unless, as I have just recently learnt, to go into ' view message details' at which point, the text will then advise me whether it is text or MMS - What icon are you referring to? Unable to see this on my phone?
    "Hope for the Best
    Prepare for the worst"
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Galaxy possible has a 4 or 5 SMS limit others are then sent as MMS .
    SGS2 has .

    Many use handcent .



    jje

    REFRENCE
    http://forum.xda-developers.com/showthread.php?t=1113854
    The Mms.apk has the following moddings:
    Sent Time displayed instead of the Received Time
    • No AutoConverting messages to MMS after 4 SMS.
    • In my mod, it will be converted to MMS after 200 SMS.
    • Possible to add to the message 200 contacts instead of 20 contacts.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.