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PayPal Rejected Complaint

Hi

I ordered an Mp3 player from america, paid via PayPal/Credit Card, received a ripped envelope - The seller was very unhelpful, i finally complained to Paypal and got a police report as requested and it was rejected because:

"The claim does not fall under PayPal's definition of significantly
not-as-described and does not qualify for a refund."

I never claimed under this heading, are there any avenues i can go down, do credit card chargebacks work under goods not received??

I have contacted Royal Mail and they said the seller needs to contact the USPS but of course he won't

Any ideas??

Mac

Comments

  • Bargainbabe_2
    Bargainbabe_2 Posts: 1,741 Forumite
    Let me get this straight, all you received was a ripped envelope?
    "There are no pockets in a shroud..."
  • mac123
    mac123 Posts: 247 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Let me get this straight, all you received was a ripped envelope?
    yeah, the mp3 player was missing! i paid £14.95 for royal mail special delivery and it wasn't sent special delivery
  • quoia
    quoia Posts: 14,521 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    mac123 wrote:
    i paid £14.95 for royal mail special delivery and it wasn't sent special delivery

    Rather difficult to SEND something by ROYAL MAIL if it is being posted in the USA !!!!!!!!!!!!!!!!!!!!!
    There are 10 types of people in the world. ‹(•¿•)›
    ‹(•¿•)› Those that understand binary and those that do not!


    Veni, Vidi, VISA ! ................. I came, I saw, I PURCHASED
    (11)A104.28S94.98O112.46N86.73D101.02(12)J130.63F126.76M134.38A200.98M156.30J95.56J102.85A175.93
    S LOWER CASE OMEGA;6.59 so far ..
  • MarkyMarkD
    MarkyMarkD Posts: 9,913 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I thought Paypal were meant to uphold any complaint where there is no proof of delivery? Clearly an empty envelope isn't something you will have signed to accept delivery of.

    And ditto to the comment re £14.95 for "Royal Mail special delivery". What's that all about?
  • amit_1
    amit_1 Posts: 715 Forumite
    Part of the Furniture Combo Breaker
    write a neg feedback with his contact adrress in inc telephone number then he has no choice to reply as he does not want ppl to see his address

    what the ebay item number and how many feedback does the seller have
This discussion has been closed.
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